How can place a cancellation request on petsworld.in?
Cancellation requests can be raised only before the time we dispatch your order. Once your product has been dispatched, you can’t make a request for cancellation. If you wish to cancel your order, you can simply call our customer support and ask them to cancellation by providing the required details.
Once we receive cancellation request, we will refund any prepaid amount according to our Refund Policy.
My order was cancelled by Petsworld.in. Why?
We deeply regret the inconvenience caused due the cancellation of order. The following reasons may be after the cancellation of your product:
We will inform you about the cancellation of the order via E-mail and SMS if your order has been cancelled. Our team will contact you for additional information if the order is cancelled due to inaccurate or less information from your side.
After cancelling an order, I have made my mind to retain the product. What to do now?
You can call our customer support to cancel your request for cancellation. If the replacement has been dispatched, you can reject the replaced item when our delivery boy attempts to deliver the item.
please note that due to COVID-19 pandemic, we are unable to start delivering of our orders as Noida being in red zone and all our logistic partners are unable to pick up shipments from our Wearhouse coz of government orders. So, at the moment we are not taking any new order and will update all the existing orders as soon as logistic services in Noida will resume.
We regret any inconvenience caused due to this.
Please email us on firstname.lastname@example.org for further information on your placed orders.
Be safe and healthy!!
Pets World India