No shipping charges are applied for orders above Rs 999 at PetsWorld. If you are ordering items below Rs 999, a shipping charge of Rs 49 will be levied. An additional charge of 49 will also be applied if you order the products below Rs 999 on Cash on Delivery Mode.
Q.
What locations do you deliver in India?
We deliver all over India! Once you have ordered from us, we will get the items delivered at your doorsteps at the earliest anywhere in India. PetsWorld is now delivering its products to almost 25000 pin codes of the country and reaches even the remotest parts now.
Q.
How long do you take to deliver the products?
We will deliver it on the same day if you are living in or around Noida. For those from Delhi NCR, we usually deliver the products the very next day. To the rest of the places in India, it may take 3 to 7 days based on the delivery locations.
Payments & Selling Queries
Q.
What are the shipping charges at PetsWorld?
No shipping charges are applied for orders above Rs 999 at PetsWorld. If you are ordering items below Rs 999, a shipping charge of Rs 49 will be levied. An additional charge of 49 will also be applied if you order the products below Rs 999 on Cash on Delivery Mode.
Q.
What locations do you deliver in India?
We deliver all over India! Once you have ordered from us, we will get the items delivered at your doorsteps at the earliest anywhere in India. PetsWorld is now delivering its products to almost 25000 pin codes of the country and reaches even the remotest parts now.
Q.
How long do you take to deliver the products?
We will deliver it on the same day if you are living in or around Noida. For those from Delhi NCR, we usually deliver the products the very next day. To the rest of the places in India, it may take 3 to 7 days based on the delivery locations.
Refunds & Replacements
Q.
I’ve received a product from PetsWorld but I want to return it. Will I get a refund?
If it is a pet food, we can’t take it back (due to hygiene issues) unless you are alleging spoilage or expired food. For all the other products, the return/refund info are given on each product page
Q.
How can I initiate a refund?
Refund is an automated process and will be done once the return items are back to our warehouse in Noida.
Q.
When will I receive my refund?
If you’d like an instant refund, the refunded amount will be added in your wallet that can be used for shopping on petsworld.in website. If you want it in your original payment method, it will take 3 to 5 days once the items get received at our warehouse.
Q.
How can I return faulty and defective products?
You can claim a replace/refund for non-food items within 2 days after its delivery. Please share the images and video of the same and then we will initiate the return accordingly.
Customer Centric
Q.
What all pet foods can I buy at PetsWorld?
At PetsWorld, you can buy food for dogs, cats, fish, birds and small pets like rabbits, rodents, hamsters, guinea pigs etc. The foods are categorised according to breed, species and life stages of the pets to make it easier for you to pick the most ideal one.
Q.
What are some of the popular dog food brands at PetsWorld?
Some of the popular dog food brands available at PetsWorld are Royal Canin, Pedigree, Drools, Farmina, Orijen, Acana etc that offers highly nutritious dog foods. For cats, you can avail foods from renowned cat food brands like Whiskas, MeO, Sheba, Royal Canin, IAMS etc.
Q.
I wanted to buy some grooming kits for my dog? What can I find at PetsWorld?
Some of the grooming products at PetsWorld for dogs are Brushes, Combs, Shampoos, Conditioners, Towels, Wipes, Waterless Care, Nail Clippers etc.
Q.
What dog clothes can I buy at PetsWorld?
To keep your dogs warm and cosy, you can buy T-Shirts, Raincoats, Sweaters, Hoodies & Sweatshirts, Jackets etc which are available at PetsWorld.
Q.
Does PetsWorld offer bird foods?
Yes absolutely. PetsWorld offers top notch bird foods for birds like Love birds, Budgerigar, Parrots, Canary, Parakeets, Finch etc. At PetsWorld, you can also select diets as per the size of your birds too.
Q.
What fish foods are available here?
At PetsWorld, you can find flakes, pellets, sticks, granules, sinking and floating varieties for all species of fish. Here you can buy foods from brands like Hikari, Sera, Tetra Bits Fish, Tropical etc
Q.
What are some of the small pet foods available at PetsWorld?
Here at PetsWorld, you can find high quality Timothy Hay and Pellet Foods for small pets like Rabbits, Hamsters, Guinea Pigs, Mice etc.